Acceptable Usage Policy (AUP)

Welcome to LIMOZ. This Acceptable Usage Policy (AUP) outlines the rules and guidelines for the use of our platform, systems, and services to ensure a secure, efficient, and compliant experience for all users. By accessing or using the LIMOZ platform, you agree to adhere to this policy.


1. Purpose

The purpose of this AUP is to establish guidelines for the proper use of LIMOZ’s systems, resources, and services. This policy aims to protect the integrity of our platform, ensure data security, and maintain a high standard of service for all users, including employees, partners, and clients.


2. Scope

This policy applies to all users of the LIMOZ platform, including but not limited to:

  • Employees
  • Fleet Partners and Drivers
  • Corporate Clients
  • API-integrated Partners (e.g., travel platforms)
  • Any other users accessing LIMOZ systems or services

3. Permitted Usage

The following uses of LIMOZ systems and services are permitted:

  • Booking, scheduling, and managing transportation services through the platform.
  • Accessing the LIMOZ driver app for receiving and fulfilling assigned bookings.
  • Integrating with the LIMOZ API for authorized travel and booking operations.
  • Using the platform in compliance with all applicable agreements and contracts.

4. Prohibited Usage

Users are prohibited from engaging in the following activities:

  • Attempting unauthorized access to LIMOZ systems, data, or accounts.
  • Sharing or disclosing client, partner, or company data without proper authorization.
  • Using the platform for fraudulent, illegal, or unethical activities.
  • Altering, tampering with, or reverse-engineering the LIMOZ platform or applications.
  • Disrupting the normal operation of the platform through excessive usage, malicious software, or cyberattacks.

5. Security Requirements

To maintain a secure environment, users must:

  • Use strong, unique passwords and keep login credentials confidential.
  • Ensure secure access to LIMOZ systems and platforms.
  • Report any suspicious activity, unauthorized access, or data breaches immediately to LIMOZ support.
  • Comply with all security protocols and measures implemented by LIMOZ.

6. Data Protection and Privacy

LIMOZ is committed to protecting user data. Users must:

  • Handle client and partner data responsibly and in compliance with applicable laws, including data protection regulations.
  • Avoid sharing sensitive data outside the scope of intended use.

7. Monitoring and Enforcement

LIMOZ reserves the right to monitor platform usage to ensure compliance with this policy. Violations of this AUP may result in:

  • Temporary or permanent suspension of access to LIMOZ systems.
  • Termination of agreements or partnerships.
  • Legal action, as applicable.

8. Legal Compliance

All users must comply with applicable local, national, and international laws, including but not limited to:

  • Data protection regulations
  • Industry standards and contractual obligations

9. Acknowledgment and Acceptance

By accessing or using the LIMOZ platform, you acknowledge that you have read, understood, and agree to abide by this Acceptable Usage Policy.

For any questions or concerns regarding this policy, please contact us at [email protected].